If you are asked to book in for a routine appointment please feel free to ask us if we are able to send you an SMS booking link where, upon receiving the link, you will have 7 days to make your appointment.

Bentham Medical Practice run a triage service everyday in the event that you feel you need to speak to a clinician. This enables the clinical team to make contact and see patients who need to be seen the same day for an appointment.  To save time waiting in a call queue, you can contact the surgery using the NHS app. Please note that the triage system is worked on throughout the day but URGENT cases will be looked at first by the clinicians on call.

If you need to change or cancel an appointment, you can check the NHS app to see if you can do this online. If you need to speak to someone, please call reception who will be happy to assist you

You can now make and cancel appointments, contact the surgery if you have a query, order a repeat prescription and view full details of your medical record including results, documents and consultation details all online. This means that you can do it at a time to suit you without having to call the surgery.